I had the unfortunate pleasure of visiting this morning due to a case of tonsillitis. I walked in at 9am sharp, and was seen about 3 minutes later. The staff was incredibly caring and positive throughout my visit. They all had wonderful senses of humor and helped me feel at ease. Any “emergency” doctor visit can be a stressful experience. The good people at Urgent Care Kapolei understand this and strive to keep your experience happy, and dare I say, and enjoyable.