For your safety and the safety of our patients and staff, please locate your reason for visit BEFORE coming into the clinic.
Our waiting room is also for PATIENTS ONLY. We kindly ask for your cooperation and ask that any family member, spouse or friend wait outside or in their vehicle.
(Excluding minors, caregivers and any disability or translation assistance).
We are NO LONGER testing for individuals for COVID-19 as of March 16, 2020. For more information on COVID-19 in Hawai’i, please visit the Department of Health website at https://health.hawaii.gov/docd/ or contact your Primary Care Doctor. Mahalo!
Individuals walking into any of our clinics are subject to PRE-SCREENING at the front desk. Please be prepared for a temp check and a series of questions. Any presenting symptoms of fever, flu, cough and/or recent travel will be referred to telemedicine.
- Work related injuries
- Motor vehicle accidents
- Physicals (Commercial Drivers License, Sports, School, Employment)
- Urinary Tract Infection
- Skin Infections (Rash, Eczema, Shingles)
- Wound Care (Lacerations, Suture Removal)
- Ear Pain and Infection
- Sprains and Strains
- Back Pain
- Joint Pain
- Fungal Infections
- Sexually Transmitted Infections
- Cold Sores
- Abdominal Pain
- IgG Antibody Testing (If you have symptoms related to COVID, do not come in. Please use our telemedicine service)
*DO NOT ENTER THE CLINIC
- Fever within the past 14 days (99.5 and above)
- Strep Throat
- Sore Throat
- Body Aches
WALK-IN OR TELEMED
Don’t feel like being in-clinic for your symptoms? You may not have to! We can treat these symptoms below thru telemedicine!
- Urinary Tract Infection
- Abdominal Pain
- Yeast Infection
- Short term medication prescriptions (no controlled substances)
- Ear pain & ear infections
- Pink eye
- Muscle strain
- IgG Antibody Testing or Referral (Depending on Walk-in or Telemedicine)
We currently do not do PCR (Nasal Swab) testing. If you have concerns that you may have been exposed or have symptoms related to COVID-19, please use our telemedicine services where our physician can further access and answer your questions. If necessary, we can also refer to testing facilities around you.
We are currently doing IgG Antibody Testing in-clinic or referral thru telemedicine. (Consult required prior to approval to test).
*If you have symptoms on the DO NOT ENTER list above, please DO NOT COME INTO THE CLINIC and use our telemedicine services.
If you’re coming in to be seen for an UNRELATED COVID-19 symptom (This means, no cough, fever, flu strep throat, sore throat and/or any flu related symptoms) we REQUIRE your NEGATIVE PCR (nasal swab) or IgG (blood) lab result at the time of visit (Your name must be legible on results) at the time of check-in. In addition to passing our pre-screening at the front desk.
If you DO NOT have your lab results. Please use our telemedicine services at ucarehi.com
For your safety and the safety of others, we offer counseling through telemedicine. Where you get 1:1 urgent care with one of our physician.
We also recommend checking your symptoms based on the guidelines provided by the CDC website.
Symptoms vary for individuals and for the safety of others and our staff, so we are not treating any Cough, Fever (99.6 and above), Sore Throat, Body Aches, Chills or any Flu Like Symptoms in-clinic. We kindly ask that you use our telemedicine service if you have experienced any of these within the past 14 days.
If at anytime, your symptoms become severe (shortness of breath becomes uneasy, chest pain, or a continued high fever) please go to your nearest emergency room or dial 9-1-1.
If you need further counseling, please use our telemedicine services or you can contact your Primary Care Doctor for further instructions.
At this time, we are not accepting any walk-ins with symptoms related to COVID-19.
We also recommend to take necessary precautions for yourself and others by:
- Continuing to social distance
- Wash your hands with soap and water (use alcohol based sanitizing agent if soap and water is not readily available)
- Cover your mouth and nose by wearing a mask or cloth when coughing or sneezing
- Stay home until you have your symptoms accessed
At this time you may find it difficult to walk into a clinic to get tested on-site as each site and clinic vary by process. We recommend calling ahead of time to any facility before going in or contact your Primary Care Doctor for further information.
You may also use our telemedicine services for further consultation.