Introducing Telemedicine

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Keep you and your loved ones safe.
Access easy & affordable healthcare, anywhere!

How it Works

1. Book Your Virtual Appointment

Submit an easy to fill form to book your telemedicine appointment with a physician.

2. Complete Your Registration with a Health Care Practitioner

We will assist you in completing your registration and prepare you for your virtual visit with the doctor.

3. Consult with a doctor

Our doctor will consult with you and provide prescriptions and doctors notes as needed.

Message from
Donna Schmidt
CEO & Founder
Urgent Care Hawaii

What People Are Saying

My experience was fast, easy, efficient & I would recommend it for anyone that just doesn’t have the time or strength. The staff is friendly & professional. The doctor is very informative & just puts you as ease. I can’t believe my visit went this smooth! Thank you!
Telemed Patient from Aiea
5/24/2020
My overall experience with Urgent Care Hawaii was "AWESOME", I really liked the convenience of being able to get assessed and recieve the medical help that I need without going to the clinic, and by simply being in the comfort of my own home using my mobile device. I just want to thank Dr. DUBUQUE, Christopher and the Urgent Care Hawaii staff, for the professional customer service, and that feeling of aloha when being helped.
Telemed from Waipahu
5/23/2020
I would highly recommend urgent care Hawaii! Their staff Jessi and Dr Jose was very professional, caring in my needs and VERY EFFICIENT on time!! That’s why I keep returning!!
Telemed Patient from Kapolei
5/8/2020

Meet Your Doctors

Dr. Pantea Shoja MD, Family Medicine
Medical Director, Urgent Care Hawaii

Dr. Pantea Shoja, our chief medical director, has been practicing family medicine for the last decade. She graduated from St. Joseph’s Hospital in Phoenix Arizona in 2011 where she served as the Chief Resident. In 2013, she moved to Hawaii and has been serving the islands through Primary care and Urgent Care Hawaii. Under her care, Urgent Care Hawaii offers telemedicine and virtual healthcare services, Urgent Care, and employer-paid Occupational Medicine.

Her main interests lie in innovation and pushing the boundaries of science and medicine. When she isn’t working Dr. Shoja loves backpacking, going on long drives, traveling the world, and making ceramics.

Leslie Hsiung, MD
Family Medicine & Emergency. Hawaii

Dr. Leslie Hsiung has been a practicing physician for the last 11 years. For the last 5.5 years she has been a family physician on Oahu. She is a graduate of the New York Medical College (Class of 2009) and served at the Beth Israel Medical Center in NYC. Dr. Hsiung decided to study medicine because she realized that this is the most fundamental level at which she could be of service to people. After work she likes to spend her time cooking, swimming and hiking with her dog. 

Christine Jose, MD
Internal Medicine. Hawaii

Dr. Christine Jose has been practicing internal medicine for the last 27 years. Throughout this time she cared for patients in her own private practice in California, then at Straub PCP, Straub Urgent Care, Doctors-on-Call and Urgent Care Hawaii. Dr. Jose is also an Aviation Medical Examiner for FAA. For the last 6 years she has been serving the islands of Hawaii. She graduated from the University of the East Ramon Magsaysay in Quezon City, Philippines in 1990. An adventurous spirit, Dr. Jose is always curious and will try everything at least once!

Chris Dubuque, DO
Family Physician, Emergency & Internal Medicine. Hawaii

Dr. Chris Dubuque is a primary care physician and hospitalist physician at Queens Medical Center Punchbowl. He graduated from from Pacific Northwest University of Health Sciences College of Osteopathic medicine in 2016 in Yakima Washington State. Then completed his residency in Internal Medicine in Corvallis Oregon at Samaritan Level II Trauma Regional Medical Center in 2019. He has been practicing on Oahu since since August 2019. After work, Dr. Dubuque likes to spend his time participating in beach cleanups, ocean wildlife conservation projects, and going surfing, scuba diving, sailing, snowboarding, mountain biking, playing volleyball, playing the piano, and dancing.

Sara Davis, MD 
Family medicine. Hawaii

Dr. Sara Davis has practiced as a family physician for 7 years. After graduating from Punahou School, she went on to attend Harvard University and Tel Aviv University (medical schools). Prior to her practice in Hawaii she worked at the Stony Brook University Hospital in New York. Dr. Davis’ background in anthropology inspired her to become interested in the intertwining of culture, politics and medicine. After work, she enjoys spending time with her three young children, going hiking, running, swimming, yoga and participating in all aspects of the visual arts including creating her own art.

Benefits of Telemedicine at Urgent Care Hawaii

Best-in-class, innovative and affordable virtual healthcare.

Improved Quality of Care

Vital to quality of care, Telemedicine offers patient-centered approaches, such as improved timeliness. Stay home, stay safe and be seen by a physician to address your healthcare issues quickly with real-time urgent care consultations.

Convenient & Efficient

Conveniently interact with healthcare professionals with a few clicks. Access doctors quickly and easily without having to wait days for appointment. Prescription and renewals sent directly to your pharmacy!

Integrated Care

Telemedicine stitches together health systems, providers, and resources. We collaborate with your primary care physician. Your health records are available when you need them.

Help from Anywhere

Keep your healthcare team with you, wherever you go. All you need to access great healthcare for you and your family is an internet connection and a desktop computer or mobile device.

What Makes Us Different

Compassionate & Trusted providers

Our team will create a relationship with you by taking the time to notice the details and listen to what’s important to you. We will never rush you.

Private & Confidential

Your privacy is our top priority, all of our data is stored securely.

Affordable & Transparent

Our services are available across the Hawaiian Islands, with or without insurance. We work with many major insurance plans and bill your visit directly to your insurance first. Depending on your insurance plan, there may be costs you will be responsible for after your insurance has paid, such as your co-insurance or deductible. For those without insurance, your visit price is always shown upfront – with no surprise bills later.

FAQ

Anyone living in the State of Hawaii can be seen via Telemedicine. 

Our telemedicine services are covered by most insurances. Urgent Care Hawaii works with all types of health insurance. Patients without insurance coverage must pay for Telemedicine services. Standard service fees are available as you book your appointment.

We have a dedicated  telemedicine front office team to work with you.  They will ensure that your device is working, and you are ready to see the physician. You can also reach us by email telemedicine@ucarehi.com or call 808-263-2273. 

All of our Telemedicine providers are Physicians licensed in the State of Hawaii.  These physicians are part of the Urgent Care Hawaii team

Yes, your medical assessment as noted by the doctor during your visit will be documented in Urgent Care Hawaii’s electronic medical record software. For security purposes, a password is required for you to access your file as it comes directly from our Electronic Medical Records system. If for some reason you are unable to access through email, please email telemedicine@ucarehi.com or call 808-263-2273.

Yes! Your prescription can be sent automatically to the pharmacy of your choice.

At Urgent Care Hawaii we are treating via telemedicine.

  1. Cough
  2. Fever
  3. Sore throat
  4. Urinary Tract Infection
  5. Nausea
  6. Vomiting
  7. Rashes
  8. Abdominal pain
  9. Yeast infection
  10. Allergies
  11. Short term medication prescriptions (no controlled substances)
  12. Ear pain & ear infections
  13. Strep throat
  14. Pink eye
  15. Muscle strain

 

We also offer COVID-19 counselling.

You can connect to your Telemedicine appointment using a smartphone, tablet or desktop computer. Both telephone and video appointments are available. If you’re using a smartphone or tablet, we recommend downloading SOLV. For those using their computer, we recommend using Google Chrome or Firefox.

The doctor will stop the video and call you on the phone number you have provided in your account.

Our doctors work as a team, and not all doctors provide all services available. When you select the reason for your visit, you will see whichever Doctors are providing that specific service.

You can do this via text message or a phone call. Click on the confirmation text about your appointment, reply to the text message thread. You can also call 808-263-2273.

 

Locations

Kapolei

Monday – Friday: 7am to 7pm
Saturday & Sunday: 8am to 6pm

890 Kamokila Blvd., #106
Kapolei, HI 96707

Pearl City

Monday – Friday: 7am to 7pm
Saturday & Sunday: 8am to 6pm

1245 Kuala Street, Ste 103
Pearl City, HI 96782

Kailua *As of 5/18/20

7-Days a Week: 8am to 2pm

660 Kailua Road,
Kailua, HI 96734

Ala Moana

Closed until further notice

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For more information, call us at 808-456-2273